Alesis ALESSTRATAPRIME Strata Prime Eletronic Drumkit

Shipping

Once your order has been shipped, please allow 2-10 working days for delivery. Shipping times may vary depending on your location and any unforeseen circumstances that may arise.

All international deliveries are subject to shipping charges based on the size of your order and your delivery location. An estimated shipping cost will be provided at checkout. For further details, please refer to our Shipping Policy.

Collections

Please ensure that someone is available at the specified delivery address to receive your goods. If you are unavailable, please make the necessary arrangements to ensure successful delivery. We do not deliver to PO Boxes, army bases, harbors, or other regulated addresses.

Returns

Returns must be initiated within seven (7) days of delivery. To start a return, please refer to our Cancellations & Returns Policy for detailed instructions. Once your return request is approved, we will arrange for the collection of the goods and inspect them upon their return. Refunds will be processed after the inspection, with any shipping and customs-related costs deducted from the refund amount. Refunds will be issued via the original payment method (Visa or MasterCard).

For more details on our return process, please see our Cancellations & Returns Policy.

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Product images are for illustration purposes only and, unless stated otherwise, may not include peripheral or ancillary items depicted in the image.

We Recycle 

Pro audio, studio, other electronic goods, smalls and accessories will be delivered in original packaging.

In some cases larger items such as guitars and acoustic drums may be delivered in non-original brown packaging.

In the unlikely event we need to ship in non-original packaging we will inform you.